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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Abby Franke

December 9, 2024

5  out of  5
rating by Abby Franke
"This office was great! My fiancé and I just moved from FL to PA and needed to switch our car insurance. We walked in without an appointment and Bianca greeted us right away and helped us switch our car and renters insurance to Pa. She also filled us in on items protected in our renters insurance policy I didn’t even know about!"
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Henry Levy

November 1, 2024

5  out of  5
rating by Henry Levy
"Bianca was super polite and helpful in setting up my new auto policy!"
We responded:
"Bianca will be happy to know you appreciated her assistance with setting up your new auto policy. We're grateful for your feedback and are always here to help with any future needs. Thank you for choosing our office! - Jim Gardner - State Farm Insurance Agent, Hellertown, PA"
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Rob Cruz

October 18, 2024

5  out of  5
rating by Rob Cruz
"I want to give a very special thank you to Bianca and the entire staff at this office for their kindness and assistance in our pursuit of acquiring insurance for our vehicles. Thank you."
We responded:
"Bianca and the entire team are grateful for your kind words, Rob! We're happy to have been able to assist you with acquiring insurance for your autos. Your appreciation means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Jim Gardner - State Farm Insurance Agent, Hellertown, PA"
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Joe Dezayas

October 10, 2024

5  out of  5
rating by Joe Dezayas
"Bianca was great very personable"
We responded:
"Bianca is indeed a wonderful part of our team, Joe! I'm happy to hear you found her personable and great to work with. If you need any further assistance, don't hesitate to reach out. - Jim Gardner - State Farm Insurance Agent, Hellertown, PA"
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Sassy

October 7, 2024

5  out of  5
rating by Sassy
"Bianca from sate farm was A wonderful Agent, I like how she actually explain every single detail of my car insurance and still make sure I was good at the end of the day. I would definitely recommend her to help you through the process."
We responded:
"Bianca is a fantastic member of our team, and I'm glad she was able to explain every detail of your car insurance clearly. It's wonderful to know she ensured you felt good about your coverage. Thank you for recommending her and for your kind words! If you ever need further assistance, we're here to help. - Jim Gardner - State Farm Insurance Agent, Hellertown, PA"
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mjz55

October 2, 2024

5  out of  5
rating by mjz55
"Courtney is very thorough and a great person to work with. I really appreciate her reminders since I get lost by having two different places in two different states. The Jim Gardner agency is in tune with my needs and is always there if any sitution arrises."
We responded:
"Courtney is indeed a valuable member of our team, and I'm glad to hear she has been thorough and supportive in managing your needs across different states. It's wonderful to know that our reminders and attention to your situation have been helpful. We're always here to assist you whenever needed. Thank you for your kind words and for choosing our agency! - Jim Gardner - State Farm Insurance Agent, Hellertown, PA"
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Olga Trinidad

October 2, 2024

5  out of  5
rating by Olga Trinidad
"Hunter was full of knowledge and walked me thru everything leaving nothing hidden. He helped me cut my bill by 30%and lower deductible..smooth transition from insurance company I was with for 10years! Glad I left that company and became part of the state farm family feels like I need to be here and thanks to Hunter fir his support you rock Hunter!"
We responded:
"Olga, thank you for sharing your experience! I'm glad Hunter could assist you with such a smooth transition and help you save on your bill. It's wonderful to have you as part of the State Farm family. If you need any further assistance, feel free to reach out. You rock too, Olga! - Jim Gardner - State Farm Insurance Agent, Hellertown, PA"
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Damien Lambert

September 13, 2024

5  out of  5
rating by Damien Lambert
"As a young driver, I did many quotes to try to find the cheapest insurance without compromising low coverage. Out of all the providers I did quotes with, State Farm is the only one that called me back to discuss discounts and coverage. Hunter and Courtney were all super nice and helpful and wanted to make sure I had the best coverage at the best price."
We responded:
"Damien, thank you for sharing your experience! I'm glad to hear that Hunter and Courtney were able to assist you in finding the best coverage at a great price. We always strive to provide personalized service and ensure our clients have the right coverage. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Jim Gardner - State Farm Insurance Agent, Hellertown, PA"
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Asaad McCoy

September 3, 2024

5  out of  5
rating by Asaad McCoy
"Hi! Bianca is always amazing at helping with my concerns and family needs."
We responded:
"Asaad, thank you for your wonderful review! I'm happy to hear that Bianca has been consistently helpful with your concerns and family needs. We appreciate your trust in our office and look forward to continuing to assist you. - Jim Gardner - State Farm Insurance Agent, Hellertown, PA"
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Daisy Lopez

August 20, 2024

5  out of  5
rating by Daisy Lopez
"State Farm agents are a joy to work with. They are kind and courteous and eager to resolve any issues you may have at the moment, I spoke with Courtney today about an issue.I was having with my insurance card she was very kind and pleasant and willing to hear me out she help resolve my issue she very kind and did resolve my problem I would Definitely recommend This company. Truly great!!! Daisy"
We responded:
"Daisy, thank you for your wonderful review. I'm glad Courtney was able to assist you with your insurance card issue. It's great to know you found her kind and pleasant. We appreciate your recommendation and are always here to help with any future needs. - Jim Gardner - State Farm Insurance Agent, Hellertown, PA"
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Marcus Luciano

August 19, 2024

5  out of  5
rating by Marcus Luciano
"Courtney was professional, courteous and personable. Not to mention she saved us a ton of money, also while getting better coverage for our home and auto! Highly recommend choosing her!"
We responded:
"Marcus, thank you for your wonderful review. I'm glad to hear that Courtney was professional, courteous, and personable. It's great that she was able to save you money while also providing better coverage for your home and auto. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. - Jim Gardner - State Farm Insurance Agent, Hellertown, PA"
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Distinctly Unique DUNIQUE LLC

July 9, 2024

5  out of  5
rating by Distinctly Unique DUNIQUE LLC
"Wonderful experience getting a state to state auto policy transfer! Bianca Burns was very thorough in explaining what State Farm offered. Very personable, caring, and informative! Loving my experience with State Farm si far. Highly recommend this office/service for anyone interested in home and auto insurance for sure! And if you speak to Jim Gardner or Bianca, tell them I sent you."
We responded:
"Thank you for sharing your wonderful experience with our office, Distinctly Unique DUNIQUE LLC! I'm glad to hear you found Bianca's thorough explanations helpful and informative. We're grateful for your recommendation and look forward to assisting you with your home and auto insurance needs! - Jim Gardner - State Farm Insurance Agent, Hellertown, PA"
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Julie Borger

June 22, 2024

5  out of  5
rating by Julie Borger
"Courtney is awesome! So very helpful and knowledgeable. She answered all my questions and assisted me with updating my auto policy. Her excellent customer service is one of the reasons I stayed with state farm."
We responded:
"Thank you, Julie, for your glowing review! I'm pleased to hear that Courtney provided you with excellent customer service and helped update your auto policy. We're grateful for your loyalty to State Farm and look forward to assisting you with any future insurance needs. - Jim Gardner, State Farm Insurance Agent, Hellertown, PA"
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Patricia Dean

June 17, 2024

5  out of  5
rating by Patricia Dean
"Bianca was very knowledgeable about the services and cost of services provided by State Farm. She was able to give me sound advice in all areas of my policy! She was compassionate, friendly and helpful! ❤️ she even to me a little about the financial services offered. She helped me save money. All my concerns and anxiety were resolved! Thank you Bianca"
We responded:
"Thank you, Patricia, for your glowing review! We value how much Biana goes above and beyond for our customers with her knowledgeable and compassionate service, helping you save money and addressing all your concerns. We are thankful for your trust in our office to help secure what matters most! Jim Gardner - State Farm Insurance Agent, Hellertown, PA"
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Jonathan Kollock

June 15, 2024

5  out of  5
rating by Jonathan Kollock
"Well I did have an issue. And State Farm representative Ms Courtney Codd helped me the most. When I thought I was going to have to stay on top calling constantly I didn’t, she called me and made me at ease and to rest assure that everything would be taking care of and she did. I know customer service reps deal with allot of people on the daily. But I feel she went above and beyond and I really appreciate that."
We responded:
"Jonathan, I'm thrilled to hear that Courtney provided exceptional service and went above and beyond to assist you! We're pleased that she made you feel at ease and took care of everything. Your positive feedback is greatly appreciated, and we're grateful for the opportunity to serve you. Looking forward to assisting you with any future insurance needs! - Jim Gardner, State Farm Insurance Agent, Hellertown, PA"
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Scott Schwarz

June 13, 2024

5  out of  5
rating by Scott Schwarz
"Great friendly service!!"
We responded:
"Scott, we're pleased to hear you had a great experience with our friendly service! If you ever need further assistance, feel free to reach out. Jim Gardner - State Farm Insurance Agent, Hellertown, PA"
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Gary woodring

June 5, 2024

5  out of  5
rating by Gary woodring
"Great insurance agent and his office people.called today and to add insurance and talked with Bianca.she make the process very easy and fast"
We responded:
"Gary, I'm joyful to hear that Bianca made adding insurance easy and fast for you! We're grateful for your positive feedback and glad you had a great experience with our office team. If you need anything else, feel free to reach out. - Jim Gardner - State Farm Insurance Agent, Hellertown, PA"
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Justin Scott

May 21, 2024

5  out of  5
rating by Justin Scott
"Bianca was very friendly and knowledgeable it was easy and satisfying talking to her"
We responded:
"Justin, we're glad you found Bianca friendly and knowledgeable! We're pleased to hear that your experience was easy and satisfying. Thank you for choosing our office for your insurance needs. We look forward to assisting you further in the future! - Jim Gardner - State Farm Insurance Agent, Hellertown, PA"
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Kim MacDonald

May 1, 2024

5  out of  5
rating by Kim MacDonald
"Courtney helped me transfer my auto insurance from out of state. She was thorough, explained differences in car insurance from the state I moved from, and looked for opportunities to help me save money or optimize my coverage."
We responded:
"Thanks for the kind words, Kim! We’re happy to hear Courtney was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve! - Jim Gardner - State Farm Insurance Agent"
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Simone Simms

April 29, 2024

5  out of  5
rating by Simone Simms
"I spoke to Bianca for our appointment and she was great not pushy and helped me to understand things I needed as well as things I wanted she is great to work with."
We responded:
"Simone, thank you! Your positive feedback means a lot to us. Bianca is a fantastic asset to our team, and we’re glad she was able to deliver for your insurance policies. - Jim Gardner - State Farm Insurance Agent"
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Trevor Bergen

April 18, 2024

5  out of  5
rating by Trevor Bergen
"Courtney is fantastic. She answer every question I have, makes time for me whenever I need it, and finds ways to save me money. She always takes great care of me and treats me like an old friend!"
We responded:
"Trevor, thank you so much for your kind words and glowing review of Courtney and our State Farm office. We are thrilled to hear that you had such a positive experience and that Courtney was able to meet and exceed your expectations. Please reach out to us if you need anything. - Jim Gardner - State Farm Insurance Agent"
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Kimberly Sessanta

April 16, 2024

5  out of  5
rating by Kimberly Sessanta
"Bianca was super helpful and very knowledgeable! The best of the best!"
We responded:
"Kimberly, we thank you for the amazing review, and your kind words about Bianca! She is a true asset to our team and she always ensures that our clients are always happy! Thank you for giving us the chance to assist with your insurance needs! - Jim Gardner - State Farm Insurance Agent | Hellertown, PA"
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lairtoya mcnealy

April 9, 2024

5  out of  5
rating by lairtoya mcnealy
"Courtney is the best!!! Whenever I call and have questions, She is there to answer them… Thank you"
We responded:
"Lairtoya, thank you for the review! We are glad Courtney was able to assist you with your insurance needs. - Jim Gardner - State Farm Insurance Agent, Hellertown, PA"
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Shante Milburn

April 8, 2024

5  out of  5
rating by Shante Milburn
"Bianca, Courtney, and Kristy are literally the nicest people ever. Give them raises please"
We responded:
"Thank you for the positive feedback, Shante! I'm pleased to hear that Bianca, Courtney, and Kristy provided exceptional service. We're grateful to have them on our team and look forward to assisting you in the future. Jim Gardner - State Farm Insurance Agent, Hellertown, PA"
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christa ubel

April 2, 2024

5  out of  5
rating by christa ubel
"A refreshing experience. Bianca was very helpful, articulate and knowledgeable, a pleasure to work with."
We responded:
"Thank you for the five-star rating, Christa! I'm pleased to hear that Bianca provided you with a refreshing and knowledgeable experience. We're grateful for your positive feedback and look forward to assisting you with your insurance needs in the future! Jim Gardner - State Farm Insurance Agent, Hellertown, PA"