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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jocelyn Henderson

September 11, 2023

5  out of  5 rating by Jocelyn Henderson
"Bianca was super helpful and nice to work with. She fixed my issue quickly and took care of everything. Thank you so very much!"

Tammy Fritzinger

September 5, 2023

5  out of  5 rating by Tammy Fritzinger
"I had the pleasure of speaking with Bianca today regarding changes to my State Farm policies. She was knowledgeable, helpful, and professional! Bianca answered all of my questions thoroughly and even wrote a rental policy for my son's new apartment as we spoke. She took care of emailing my son and I the proper documents and resolved everything in one call so that I wouldn't need to call back. She made it easy for us as State Farm policy holders🙂 Thanks !"

Ryan Hoffman

September 1, 2023

5  out of  5 rating by Ryan Hoffman
"Mimi was the friendliest, most helpful person to talk with. Polite and amiable. She made the process of restoring insurance painless. Very knowledgable and professional, with just the right amount of personal conversation added. Ask for her in Allentown, PA. Thank you again!"

Emma Guerrero

August 1, 2023

5  out of  5 rating by Emma Guerrero
"Hunter Beck at State Farm is very knowledgeable and patient. He took the time to go over everything in my new car, home and life insurance policies. I now have better coverage at a more affordable rate. The experience was so pleasant, I told my family and my mother now has State Farm. Thank you Hunter, thank you State Farm."

Brian Blaine

July 20, 2023

5  out of  5 rating by Brian Blaine
"Bianca is such a sweetheart when it comes to helping her customers. She's very professional, courteous and polite. She returns phone calls in a timely manner. State Farm should count their blessings for having an employee such as Bianca."

Noemi Olavarria

July 17, 2023

5  out of  5 rating by Noemi Olavarria
"I called in to add a vehicle and Bianca was such a great help. She added my vehicle and provided several different options that I can consider to help with my premium. She took her time never made me feel rushed and provided me with my documents in lightning time!"

Sarah Shook

July 14, 2023

5  out of  5 rating by Sarah Shook
"Helped me out with auto insurance. Bianca and Courtney were the kindest, most understanding representatives in Jim’s office. I definitely recommend these two ladies for any future help!"

yvonne stroman

July 6, 2023

5  out of  5 rating by yvonne stroman
"In this day in age where customer service is skeptical, I want to give a huge shout out and thanks to Courtney at State Farm who took the time to not only explain my policy, but clue me in on additional savings. Thank you for treating me with dignity!!"

Brittani Bauer

July 2, 2023

5  out of  5 rating by Brittani Bauer
"Bree was super helpful ! Definitely recommend ."

Joseph Grammes

June 28, 2023

5  out of  5 rating by Joseph Grammes
"You can’t ask for a better agent! Jim and his staff always go above and beyond. Specifically, Courtney did an amazing job helping me update my policy after a new car purchase!"

Danielle Cafaro

June 26, 2023

5  out of  5 rating by Danielle Cafaro
"Courtney was super helpful when adding rental insurance to my policy! She made the process super easy and provided a lot of options before we agreed on a policy that worked within my budget. Thank you for your kindness and your help Courtney it was much appreciated!"

kellie movellan

June 15, 2023

5  out of  5 rating by kellie movellan
"I had a 5 star experience with Hunter. He was very helpful in explaining what every line of the policy meant, all while holding a nice and friendly conversation. I was referred to Hunter by a friend who was also referred to him, and I would definitely refer him myself. Thanks Hunter!"

marie MARIES

June 8, 2023

5  out of  5 rating by marie MARIES
"This wonderful customer service, friendly and very helpful"

Nicole Kellsy

June 8, 2023

5  out of  5 rating by Nicole Kellsy
"Wonderful people. Bianca is such a treasure to talk to! Courtney is super helpful and quick. Hunter is very informative and pleasant. Absolutely love business with this place, never once had any issues and will continue my services as long as I can. Thank you all so very much!"

Claudine Attoh-Okine

June 8, 2023

5  out of  5 rating by Claudine Attoh-Okine
"Kristy was super friendly and was able to really break down my policy for me. Very kind and helpful!"

Jeannette De Lorme

June 7, 2023

5  out of  5 rating by Jeannette De Lorme
"Bianca thank you for being so nice you was awesome. I appreciate how you spoke to me how you direct me. Thank you so much thank you so much."

Lloyd Alleyne

June 7, 2023

5  out of  5 rating by Lloyd Alleyne
"Mimi and Jim is amazing you should definitely check out there life Insurance policy"

Nicole Irvine

May 31, 2023

5  out of  5 rating by Nicole Irvine
"Hunter was great and made the whole process extremely easy to switch agencies. He was able to help with getting better coverage, while lowering my rate. Thank you!"

Anthony Napolitano

May 25, 2023

5  out of  5 rating by Anthony Napolitano
"Hunter Beck was the representative that had me and he did such a great job explaining everything and helping me out with a better rate than the one I currently have with GEICO. Thanks again Hunter if you see this! You did an awesome job and it was really nice speaking to you the other day!"

Tracey Debus

May 11, 2023

5  out of  5 rating by Tracey Debus
"Courtney was very helpful and extremely thorough explaining all of my options. Getting better coverage,and lower deductible for my car and also adding life insurance & disability insurance I am now paying about half of what I was paying through my previous insurance company. Would absolutely recommend calling Courtney if you're looking to change insurance."

Shannon Melendez

May 11, 2023

5  out of  5 rating by Shannon Melendez
"Everytime I have any questions or changes with my insurance policy all I have to do is email Courtney Codd. She always gets back to me right away. When I got a new car about 2 months ago, I called her on the way to the notary and I was good to go in less then 10 minutes. She is very friendly, outgoing,and sweet.I am always comfortable when speaking to her. I am so glad I switched to State Farm/Jim Gardner's office in Hellertown, PA several years ago, they care."

Wyatt Benscoter

May 11, 2023

5  out of  5 rating by Wyatt Benscoter
"Brielle was awesome throughout the whole process, super nice, and efficient!!"

Elias Cruz

May 9, 2023

1  out of  5 rating by Elias Cruz
"I'm so extremely disappointed with this State Farm office. To start off, my agent was Robert, who in the beginning was very helpful but it only took 1 month before he was hard to get a hold of for just simple questions. If you want an agency that calls back and returns emails. This is not the agency for you. I called the office a few times when I had an accident, and I was told to call the 1800 number because they would help me start the claim. What is the point of having a local office, if I have to call the 1800 number when I need an agent? Whatever happened to personal service? If you are looking for good customer service, don't look here. I don't normally write reviews, but to be treated the way I am being treated, I thought others should know. We have a choice in the US, and we should demand Great Customer Service. We have options and that is what my family and I are going to do. I hope I can save someone from the headache I am going through."

James 610

May 4, 2023

5  out of  5 rating by James 610
"Robert was a huge help and was very respectful and knowledgeable."

Erika Dahl

May 1, 2023

5  out of  5 rating by Erika Dahl
"I recently worked with Bianca on multiple policies through State Farm. She was tremendously helpful, describing policies and terms in lay format for me to best understand, and overly communicated to make sure all of my questions were answered! Definitely recommend working with Bianca!"