State Farm® Insurance Agent Jim Gardner

"Jim...I am very satisfied with the Insurances I just purchased...from State Farm and through your office. Caylin Markle was very helpful and very professional and prompt with getting the information to me. She came to our home to discuss the paperwork and have me sign the necessary documents. I know Caylin is experienced with dealing with people and is serious about doing good work. Regards, Tom Engleman"

"Received everything I needed"

"Caylin was very pleasant. Good presentation and knowledgable."

"Hunter was extremely friendly, patient and courteous, assisting with my homeowners and auto insurance policy. That said, having maintained a near-perfect driving record for over 40 years, and successfully utilizing similar programs like Allstate’s DriveWise and Progressive’s Snapshot, I have very serious concerns regarding the "Drive Safe & Save" program at State Farm. ​State Farm’s telematics are poorly calibrated for urban and suburban environments. The system frequently flags maneuvers that are not only standard, but necessary for defensive driving. To achieve a "perfect" score under suggested metrics, a driver would have to operate their vehicle with such extreme hesitation that they would become a hazard to others on the road. ​I reviewed, and contested, every flagged incident on their app, and I will continue to do so, as they do not reflect poor driving behavior, but rather the reality of safe driving. By penalizing necessary braking, acceleration, and bizarrely even turns, State Farm is inadvertently (I hope) incentivizing driving that increases the risk of rear-end collisions or worse. It's an astonishingly faulted, perhaps even dangerous program, that needs to be fixed to match the realities of driving in the Lehigh Valley, PA, or I would suspect in any urban or suburban region."

"Ellie was very kind and helpful today, thank you much"

"Today I spoke with Mr Hunter Beck about switching my auto policy to State Farm. This is usually a process that can be anxiety producing. I felt so comfortable with Hunter. He explained everything and allowed me to make informed choices about my coverage. I felt like was looking out for me and offering only the amount of coverage I needed. Hunter was kind and patient ; and let me know I could contact him as needed. What a great member of the organization."

"Caylin was very helpful in transferring insurance to my new vehicle, very professional."

"Caylin was very helpful and efficient. She was a big help with finding what I needed. Thank you, Caylin ,"

"Worst agent i have ever worked with in my life. keeps calling me to discuss the same things. getting 5 calls every weeks, cant block number since they are my agents. had policy with them since almost two years. when i called and said i want to talk to Jim, they said sorry you have to talk to manager first."

"I spoke to Hunter about changing our car insurance and homeowners over to State Farm. Hunter was patient and answered all my questions . He also explained scenarios I didn't even think of. It's a pleasure doing business with State Farm and Hunter. He's an assent to the company."

"I called to make my payment and i needed my my current insurance card. Emma helped me. Emma provided me Excellent service and sent my insurance card to my email address right away. She showed her willingness to help me with my need. Thank you ! Also Mimi always provides great service to me and always helped with my concerns. Thank you. Muhammad"

"Hunter assisted and followed up with me to help me make the best of my policies. He convinced me to switch from a previous insurer I was with for over 10 years. I truly appreciate his thoroughness and patience in explaining the details to me."

"Madeline was very patient with me and very helpful. I appreciated the fact that she took that time with me."

"Kristy did a great job, made it personal and connected. Good luck training your team, you will do fabulous! Plus side Kristy listened even to my husband sense of humor!"

"Hunter was extremely professional and efficient. He completed all the paperwork quickly and provided me with the quote right away. He was very patient in explaining all the policy’s details, ensuring I fully understood everything. Overall, he is an excellent and highly knowledgeable insurance agent."

"It was a pleasure speaking to the representative"

"So, I am currently with a different insurance company and my policy is VERY well priced. However, I received a call from Dalton today to quote an auto and renter's insurance policy in an attempt to save me money. My first response was no, but his laid back non pushy demeanor kept me on the phone. That was the first step that got me interested in the possibility of working with him. While going over my current policy and comparing, unfortunately, the quote was quite a bit more than my current policy. Inevitably, there was no change made. What is the biggest takeaway from my experience, on the other hand, was the level of professionalism, transparency, and plan for future communication in hopes to one day gain me as a customer. That is quite impressive! Plus the sense of humor was magnificent 👌👏😀!!! 5/5 stars 🌟 for service! Meh...on the cost...glad I didn't just hang up on you Dalton!"

"Madeline was very patient and helpful, making sure she took time to look into not every detail possible to help get the best price😁😁"

"Mimi and Hunter at Jim's office were great to work with for a transfer from a different state for my car insurance. They were quick to respond and easy to work with to get the changes made. Thank you for your amazing customer service!"

"Just had a new policy and spoke with hunter his very cool , honest and great man he explained everything very well and gave the best deals ever !! He just make sure you’re ok and everything is clear up and explains every question are asked and in professional way ."

"I received top notch customer service! Thanks Mallory and Ellie"

"Very kind And understanding he worked very hard to get the best policy I can afford at this time any questions always there to help and everything explaind In detail, recommend anybody to them Stain new assurance."

"She was very patient, plesant voice!"

"Worked with many of the agents here. They helped my father resolve issues with other agents and helped me save hundreds a year on a rental policy when others wouldn't. Madeline today was very kind and straight forward with why things were the way they are. Appreciate the honesty of the people I work with more than they realize. Gardner's office is a must use."

"I just had a very rewarding phone experience with Hunter Beck!! He explained details about an auto and homeowners account that went beyond our expectations. Not only was the quote outstanding but Hunter answered questions and gave us valuable insight into everything we needed to know!! I loved working with this guy and heartily recommend him to anyone!! The new ‘Jake, from State Farm’."