State Farm® Insurance Agent Jim Gardner
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
erincausa
August 11, 2025
5
out of
5
rating by erincausa
"Andrew assisted with adding a new vehicle to our current policy. He was very knowledgeable, courteous, and made the process quick and easy."
Robin Miller
August 9, 2025
5
out of
5
rating by Robin Miller
"Andrew Young was very helpful today, but the best part was his sense of humor - made me laugh out loud !"
Ash H
August 7, 2025
5
out of
5
rating by Ash H
"Emma was a big help today when I needed it quickly. Thank you Emma"
We responded:
"Thank you for your review, Ash! I'm happy to hear that Emma was able to assist you promptly when you needed it. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Laura Hegyi
August 6, 2025
5
out of
5
rating by Laura Hegyi
"We have been using Jim Gardner as our State Farm agent for many years now and are very satisfied with the service we receive. We always get a quick reply to any of our questions and are always welcome to come to their office in Hellertown to sit down and go over our policies in person."
Kimberly Lazerbeam
August 5, 2025
5
out of
5
rating by Kimberly Lazerbeam
"Emma helped me out tremendously when I was a little behind"
We responded:
"Thank you, Kimberly! I'm happy to hear that Emma was able to assist you so effectively. Our team is always here to support you with any insurance needs. Let us know if there's anything else we can do for you!"
Kia Cooper
August 4, 2025
5
out of
5
rating by Kia Cooper
"I was calling to pay my bill. Normally when call somewhere on a Monday morning, you usually get a wait. Not this morning. Andrew Young was right there to help me. He was fast and efficient. Matter of fact he had to wait for me to gather my information. All in all in what I was calling today for was handled in less than 10 minutes. Thank you Andrew Y."
We responded:
"Thank you, Kia! I'm happy to hear that Andrew provided you with quick and efficient service. It's great to know your call was handled smoothly and promptly. If there's anything else you need, feel free to reach out!"
Christina Utai
August 4, 2025
5
out of
5
rating by Christina Utai
"Customer Service was at its Best! Love you Emma"
We responded:
"Christina, thank you for your wonderful feedback! I'm glad to hear that Emma provided you with excellent service. We appreciate your support and look forward to assisting you with any insurance needs. Let us know if there's anything else we can do for you!"
Katrina Dotzel
July 25, 2025
5
out of
5
rating by Katrina Dotzel
"Spoke with Emma today. She was quick to help me add another vehicle, asked all the right questions. Kind and helpful."
Sandra Stola
July 24, 2025
5
out of
5
rating by Sandra Stola
"I must say Rob and Stephanie were professional and proficient. Documents were sent immediately to myself and my loan officer. Highly recommended! Sandra Stola"
We responded:
"Thank you for your review, Sandra! I'm happy to hear that Rob and Stephanie provided you with such professional and efficient service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
annie rodriguez
July 23, 2025
5
out of
5
rating by annie rodriguez
"Is was very good the agent took care my issue right away and was very nice and friendly."
We responded:
"Thank you for your review, Annie! I'm happy to hear that you had a positive experience and that your issue was handled promptly and with friendliness. If you need anything else, feel free to reach out!"
Janelle Kramer
July 17, 2025
5
out of
5
rating by Janelle Kramer
"Joey did a wonderful job with getting all my info to help add a new car to my policy!!! Thank you Joey!!"
We responded:
"Thank you for your review, Janelle! I'm happy to hear that Joey was able to assist you with adding your new car to your policy. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Renee
July 16, 2025
5
out of
5
rating by Renee
"Andrew and Christi were very helpful when my State Farm App was not working properly! I would describe them as very knowledgeable and patient!"
We responded:
"Thank you so much for your kind words, Renee! Andrew and Christi will be thrilled to hear that their knowledge and patience made a difference while helping with your State Farm App. We’re always here to support you whenever you need it!"
Erin Piff
July 14, 2025
5
out of
5
rating by Erin Piff
"Emma was pleasant and solved my issue quickly."
We responded:
"Thank you for your review, Erin! I'm happy to hear that Emma was able to assist you efficiently. We appreciate your feedback and are here for any future needs you may have. Let us know if there's anything else we can do for you!"
Vandervort Wilson
July 14, 2025
5
out of
5
rating by Vandervort Wilson
"Joey was very helping nice guy"
We responded:
"Thank you, Vandervort, for sharing your experience! I'm happy to hear that Joey was able to assist you so well. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
dennis young
July 14, 2025
5
out of
5
rating by dennis young
"He handle all my concerns"
We responded:
"Thank you for your review, Dennis! I'm happy to know that all your concerns were addressed. If you have any more questions or need further assistance, feel free to reach out. Thanks for choosing us!"
Tony Colon
July 14, 2025
5
out of
5
rating by Tony Colon
"Thanks for the excellent service provided by Andrew Young"
We responded:
"Thank you for your review, Tony! I'm happy to hear that Andrew provided you with excellent service. Our team is dedicated to ensuring a positive experience for our customers. Let us know if there's anything else we can assist you with!"
Crystal Brubacker
July 14, 2025
5
out of
5
rating by Crystal Brubacker
"Andrew was a great help and knowledgeable"
Joseph Hales
July 14, 2025
5
out of
5
rating by Joseph Hales
"Intern Andrew Young was pleasant and helpful. Hunter and Kate have been professional and thorough as well. Gardner’s State Farm is great all the way around and I wish them well."
We responded:
"Thank you for your review, Joseph! I'm happy to hear that Andrew, Hunter, and Kate provided you with such a positive experience. Your kind words mean a lot to us, and we're grateful for your support. Wishing you all the best! Let us know if you need anything else."
Michael Eckhart
July 11, 2025
5
out of
5
rating by Michael Eckhart
"I spoke with Andrew Young this morning and what a pleasure he resolved my problem almost as fast 🏃♂️ as I was asking and was very pleasant honestly it was probably the best and fastest customer service I have had with anything I called for meaning phone co. And ect. Thank you so much."
We responded:
"Thank you for your review, Michael! I'm happy to hear that Andrew provided you with such efficient and pleasant service. We strive to offer the best support possible, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
Kristy Barley
July 9, 2025
5
out of
5
rating by Kristy Barley
"Wonderful customer service!"
Deb Szabo
May 29, 2025
5
out of
5
rating by Deb Szabo
"Bianca was knowledgeable and found my issue right away! Friendly & very precise. Love State Farm for all my insurance needs!"
We responded:
"Thank you for your review, Deb! I'm happy to hear that Bianca was able to assist you effectively and that you're satisfied with our service. We appreciate your faith in us for your insurance needs. Let us know if there's anything else we can do for you!"
Kayla Peabody
May 21, 2025
5
out of
5
rating by Kayla Peabody
"I just moved to PA from FL, I was already a State Farm customer, my past agent referred me to Jim Gardner office in Hellertown and this was a g.o.d moment for me. Bianca was extremely informative, the transition couldn’t have gone any smoother. I will say typically I dread phone calls like this, but Bianca was so personable and made the transition enjoyable somehow. Thank you so so much Bianca! I am so happy with everything :)"
We responded:
"Thank you, Kayla, for sharing your experience! I'm glad to hear that Bianca made your transition to our Hellertown office smooth and enjoyable. It's wonderful that she was able to make the process pleasant for you. If you have questions, feel free to reach out. We're here to help!"
Truman Fritchman
May 17, 2025
5
out of
5
rating by Truman Fritchman
"Very professional and knowledgeable"
We responded:
"Thank you, Truman, for your kind words! I'm glad to know you found our service professional and knowledgeable. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Nicole Morgan
May 16, 2025
5
out of
5
rating by Nicole Morgan
"I’ve only been with Jim Gardner’s agency for a short time as my previous agent retired. I must say that the transition has been very smooth. I’ve spoken with several team members for various reasons over the last few months and they all have been extremely helpful! Today I had the pleasure of working with both Kristy and Bianca - not only did I get everything accomplished today but they both made the experience feel personal and like a friend was helping me. This is what first class customer service looks like!"
We responded:
"Thank you, Nicole, for sharing your experience with us! I'm glad to hear that the transition has been smooth for you. It's wonderful to know that Kristy and Bianca made your experience personal and friendly. Our team is dedicated to providing first-class service, and your feedback is truly appreciated. If you have any questions or need further assistance, please feel free to reach out anytime!"
Michael Brown
May 14, 2025
5
out of
5
rating by Michael Brown
"I can’t thank Steff enough from the State Farm insurance. She was incredibly patient, kind, and most efficient in the handling of my recent new car policy change request. Exceptional service and I would highly recommend it. Thank you again Steff, and the price ,too, was more than reasonable!!"
We responded:
"Thank you, Michael, for sharing your experience! I'm glad to hear that Steff provided such patient and efficient service with your new car policy change. It's wonderful to know that you found the pricing reasonable as well. If you have any more questions or need assistance in the future, feel free to reach out to our office."